Frequently Asked Questions
Everything you need to know about our premium grooming essentials.
Are your products made with natural ingredients?
Yes, we prioritize the use of high-quality natural ingredients and premium essential oils. Our products are free from harmful chemicals like SLS and Parabens to ensure the best care for your skin and hair.
How long does shipping take?
Standard shipping typically takes 3-5 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email and SMS.
What is your return policy?
We offer a 7-day return policy for products that are received in a damaged condition or if the wrong item was delivered. Please ensure the product remains unopened and in its original packaging.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across most pin codes in India. You can also choose to pay via Credit/Debit cards, UPI, or Net Banking for a faster checkout experience.
Are your products cruelty-free?
Absolutely. We are committed to ethical grooming, which means none of our products or ingredients are tested on animals.
Can I cancel my order after it has been placed?
You can cancel your order within 4 hours of placing it or before it has been shipped, whichever is earlier, by contacting our customer support team.